FREQUENTLY ASKED QUESTIONS

What products do you offer?

We offer a wide range of trophies, awards and giftware to suit every occasion and budget. Our range includes trophies, cups, medallions, plaques, acrylic and glass awards, ribbons, name badges, ball stands, display cases and more. For more information please click here. 
 
 
Can I browse your catalogues online?

Yes. Our catalogues are available to browse online. If you prefer a hard copy, please contact us and we can arrange one for you.

 
How do I request a quote?

Simply contact us by phone or email with the details of what you’re looking for. If you know the quantities, engraving requirements or any specific products you’re interested in, let us know and we can provide a quote.
 

Do you offer custom engraving?
Yes. We provide computerised rotary and laser engraving on a wide range of trophies, plaques, medallions, awards and other products.

 
Can you engrave logos?

Yes. Custom logos can be organised to personalise your trophies, awards and other products. Please contact us to discuss your requirements.

 
Can I order just one trophy?

Yes. We cater for both individual orders and larger bulk orders, making us suitable for everything from a single personalised award to large presentation orders.

 
How long does an order take?
 
Turnaround depends on the size and requirements of your order.
In-stock items: We can often offer a same-day or next-day service.
Larger orders: Allow approximately 1–2 weeks, depending on the size of the order and engraving requirements.
If you have a specific deadline, let us know when requesting your quote and we will do our best to accommodate you.

 
Do you offer same-day or next-day service?
 
Where items are in stock, same-day or next-day service may be available, depending on the order and engraving requirements.
We recommend contacting us as early as possible, particularly for larger orders or presentation events.

 
Can I place a last-minute order?
 
We understand that sometimes awards are needed at short notice. If your items are in stock, we may be able to provide a same-day or next-day service.
Give us a call or email us with your requirements and we’ll let you know what is possible.

 
Can I provide my own engraving wording?
 
Yes. When placing your order, simply provide us with the names, titles, dates, achievements or other wording you'd like engraved. We can also help you work out suitable wording if you're unsure.

 
Can you help me choose the right award?
 
Absolutely. With a large range of trophies, plaques, medallions, acrylic and glass awards and giftware available, we can help you find something to suit the occasion and your budget.
Whether you're organising a sporting presentation, school event, club awards or looking for a personalised gift, get in touch and we'll be happy to help.

 
Do you supply awards for sporting clubs, schools and organisations?
 
Yes. We regularly cater for awards and presentation requirements and can assist with both individual and larger orders.
We can supply trophies, cups, medallions, ribbons, plaques and other awards, with personalised engraving available.

 
What payment methods do you accept?
 
We currently accept:

• Direct Debit

• Cash
  
   

Where are you located?
 
We are located on Phillip Drive in Sunbury, servicing Sunbury, the Macedon Ranges and surrounding areas.

 
What are your opening hours?
 
View our opening hours and contact details here.